Is the jewelry really waterproof?

Yes. Our jewelry is designed for everyday life, so you can shower, swim, exercise and enjoy the ocean without taking it off. The durable PVD finish helps protect its color through regular exposure to water and sweat.

Will it tarnish, fade or turn my skin green?

Our pieces are made to keep their color during everyday wear. The PVD coating is more durable than traditional plating and is designed to resist fading and tarnishing. It should not leave the typical green marks associated with lower-quality jewelry.

Can I wear it in the shower, pool, ocean or gym?

Absolutely. The jewelry is designed to handle fresh water, salt water, sweat and everyday activities. After swimming in salt water or chlorine, a quick rinse with clean water can help keep your piece looking its best.

What is the Lifetime Color Warranty?

The Lifetime Color Warranty covers significant problems with the gold or silver color of eligible pieces purchased directly from the store. If your jewelry develops a qualifying color issue, contact customer care with your order number and clear photos so the claim can be reviewed.The warranty does not cover lost jewelry, normal scratches, misuse, improper storage, pearl discoloration or promotional gifts.

Is the jewelry suitable for sensitive skin?

Our jewelry is designed to be comfortable for everyday wear. However, skin sensitivities vary from person to person. Check the materials listed on the individual product page when you have a known allergy or sensitivity to a specific metal.

What materials are the pieces made from?

Materials vary by design and are listed on each product page. Many pieces use durable stainless steel with PVD color coating, selected to provide a long-lasting finish suitable for everyday wear.

How do I choose the correct size?

Use the sizing information shown on the product page before ordering. For rings, measure the inner diameter of a ring that already fits or use the store’s ring size guide. For necklaces and bracelets, compare the listed length with a piece you already own.

Do you offer worldwide shipping?

Yes. Worldwide shipping is available. Shipping options and the most accurate estimated delivery information for your destination are shown during checkout. Once your order is dispatched, you will receive tracking information by email.

Can I return or exchange my order?

Eligible unused items can be returned within 30 days of delivery, provided they remain in their original condition and packaging. Returns must be approved before being sent back, and return shipping costs are normally the customer’s responsibility.Personalized, made-to-order and certain final-sale products may not be eligible.

What happens if my item arrives damaged or faulty?

Contact customer care as soon as possible with your order number, a description of the issue and clear photos. Manufacturing defects reported within 90 days of delivery may qualify for a replacement or store credit after review.

Does the jewelry arrive ready to gift?

Yes. Orders are presented in ready-to-gift packaging, making the pieces suitable for birthdays, holidays or a special surprise. Packaging contents can vary depending on the product and promotion.

How should I care for my jewelry?

For the best long-term appearance, rinse the piece after heavy exposure to chlorine or salt water, dry it with a soft cloth and store it separately when not being worn. Avoid harsh chemicals, abrasive cleaners and unnecessary contact with rough surfaces.

Legal notice

Legal Notice

Last updated: November 12, 2025.

By accessing, browsing, or purchasing from this website, you acknowledge that you have read and understood this Legal Notice, together with our Terms of Service, Privacy Policy, Shipping Policy, Refund Policy, Returns & Exchanges Policy, EU Right of Withdrawal Policy, and any other policies made available on our website.

1. Company Information

📧 Email: contact@atoleaclub.com

2. Intellectual Property

All content available on this website, including but not limited to product images, product descriptions, jewelry designs, logos, graphics, icons, videos, text, banners, layout, branding, collections, website structure, and other materials, is owned by or licensed to Atolea unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, display, sell, resell, exploit, scrape, download, or use any content from this website for commercial purposes without our prior written permission.

Unauthorized use of our content, trademarks, brand assets, product images, or intellectual property may result in legal action.

3. Product Information

Atolea makes reasonable efforts to ensure that all product information displayed on the website is accurate, complete, and up to date. This includes product descriptions, prices, availability, materials, colors, dimensions, sizes, photos, care instructions, promotions, and warranty information.

However, we cannot guarantee that all information is always error-free, complete, or current. Product colors may vary slightly depending on device screens, lighting conditions, photography, and display settings.

We reserve the right to correct errors, update information, change prices, modify promotions, limit quantities, or cancel orders when necessary.

4. Jewelry Use and Care

Atolea jewelry is designed for everyday wear. However, customers are responsible for using and caring for their jewelry properly.

To help preserve the finish, quality, and appearance of each piece, customers should follow the care instructions provided on the website or with the product.

Damage caused by misuse, improper storage, accidents, impact, exposure to harsh chemicals, abrasive cleaning products, unauthorized repairs, or normal wear and tear may not be covered by our return, exchange, or warranty policies.

5. Warranty Information

Certain Atolea products may be covered by a Lifetime Color Warranty or other warranty terms, as described on our website.

Warranty coverage, eligibility, exclusions, and claim procedures are governed by the specific warranty information made available on our website.

Atolea reserves the right to review warranty claims and request photographic or video evidence before approving any replacement, store credit, or other resolution.

6. External Links and Third-Party Services

Our website may contain links to third-party websites, payment processors, shipping carriers, tracking portals, social media platforms, review platforms, marketing tools, or other external services.

These third-party websites and services are not controlled by Atolea. We are not responsible for their content, accuracy, availability, privacy practices, terms, security, or policies.

Accessing third-party websites or using third-party services is done at your own risk and may be subject to separate terms and privacy policies.

7. No Professional Advice

The information provided on this website is for general informational and commercial purposes only.

Nothing on this website should be considered legal, financial, medical, dermatological, or professional advice.

Customers are responsible for determining whether our products are suitable for their personal use, skin sensitivity, lifestyle, preferences, and intended purpose.

8. Website Availability

We aim to keep the website available, secure, and functioning properly. However, we do not guarantee uninterrupted, error-free, or secure access at all times.

The website may be temporarily unavailable due to maintenance, updates, technical issues, third-party service interruptions, payment provider issues, carrier system issues, cybersecurity events, or circumstances beyond our reasonable control.

We reserve the right to modify, suspend, restrict, or discontinue any part of the website at any time without prior notice.

9. Customer Responsibilities

By using this website, placing an order, creating an account, subscribing to communications, or contacting us, you agree to provide accurate, complete, and current information.

You are responsible for ensuring that your name, email address, shipping address, billing address, phone number, order details, customization details, and payment information are correct before completing your purchase.

Atolea is not responsible for delays, failed deliveries, lost packages, incorrect customizations, or order issues caused by inaccurate, incomplete, or outdated information provided by the customer.

10. Consumer Rights

Nothing in this Legal Notice is intended to exclude, restrict, or limit any mandatory consumer rights you may have under applicable law.

If you are located in the European Union, United Kingdom, or another region with mandatory consumer protection laws, your statutory rights remain unaffected.

In case of conflict between this Legal Notice and mandatory consumer protection law, the mandatory legal rights available to the customer will prevail.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Atolea, MYWAY, SASU, its owners, directors, employees, contractors, suppliers, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, punitive, or exemplary damages arising from your use of this website, your purchase or use of our products, third-party services, website interruptions, technical issues, shipping delays, or reliance on information displayed on the website.

Nothing in this section limits liability where such limitation is not permitted by applicable law.

12. Accuracy of Website Content

We may update, modify, or remove website content at any time.

Although we make reasonable efforts to keep information accurate, we do not guarantee that all content, prices, availability, promotions, product details, shipping estimates, or policy information will always be current, complete, or free from errors.

We reserve the right to correct any errors, inaccuracies, or omissions and to update or cancel orders if necessary.

13. Governing Law

This Legal Notice shall be governed by and interpreted in accordance with the laws of France, without prejudice to any mandatory consumer rights that may apply in the customer’s country or region of residence.

Any disputes shall be handled according to the applicable laws and competent courts, subject to mandatory consumer protection rules.

14. Changes to This Legal Notice

Atolea may update this Legal Notice from time to time to reflect changes in our business, website, legal obligations, services, products, policies, or operational practices.

Any updates will be posted on this page with a revised “Last updated” date.

Your continued use of the website after changes are posted means that you accept the updated Legal Notice.

15. Contact

If you have any questions about this Legal Notice, please contact us at:

Atolea
Suite 305, Kingsway Business Centre
95 Kingsway
London WC2B 6TP
United Kingdom

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